Privacy policy

Thank you for reviewing our Privacy Policy. ATOMATIQ SP ZOO (referred to here as “we,” “us,” or “our”), incorporated and registered in Poland with company number 0001044361, takes your privacy seriously. We respect privacy and your rights to control your personal data. Our Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://atomatiq.io (the "website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Our Privacy Policy also describes choices you can make about how we collect, use and share your personal data.

We reserve the right to modify or amend this Privacy Policy at its own discretion from time to time. Your continued use of our website constitutes your acceptance of those changes. This version was last updated on 31 March 2025 and historic versions can be obtained by contacting us.

COLLECTION OF INFORMATION

We collect information to provide better services to our users and to better understand the visitors to our website and what content is of interest to them. We collect information in the following ways:

• Personal data, that includes your name, email address, shipping address, phone number, as well as details like your age, gender, hometown, and interests. You provide this information when you take part in activities such as online chats, contact forms, or other features on our website. You can always choose not to share your personal data, but this may limit your ability to use some parts of the website.
• Information that we automatically collect when you use our website includes your IP address, browser type, internet service provider, referring and exit pages, platform type, date and time of your visit, number of clicks, domain name, and the country or state you are accessing the website from.
• Location information that we may collect and process when you use our website. We use different tools and technologies to determine your location.
• Information that is considered aggregated data, such as statistical or demographic details, which we may use for different purposes. Aggregated data may come from your personal information, but under the law, it is not treated as personal data because it does not directly or indirectly identify you — unless we combine it with other information that could reveal your identity.
• Information, that includes technical data we collect from various third parties and public sources, such as analytics providers, advertising networks, and search information providers. Other than when required by law, we do not collect any special categories of personal data about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health data, or genetic and biometric information). We also do not collect information about criminal convictions or offences. We will only use your personal data for the purposes it was collected for, unless we reasonably believe it is necessary to use it for another purpose that is compatible with the original one. If we need to use your personal data for a different, unrelated reason, we will let you know and explain the legal basis for this.

USE OF YOUR DATA

We may collect some or all of the information mentioned above to deliver the services you request and to enhance your experience while using our website. This information may be used for purposes such as maintaining internal records, improving the functionality and quality of our website, and providing you with updates about our services or activities that might be relevant to you. We always handle your data in line with this Privacy Policy.

In certain cases, we may rely on legitimate interests as the legal basis for processing your data. If you disagree with this approach, you can contact us at any time. Please note, we do not collect personally identifiable information like your name, email, address, or phone number during your visit unless you voluntarily submit it via the “Contact Us” form and give your clear consent. If you do, we will collect your name (first and last name), email, and optionally your address and phone number. This data will be used to reply to your inquiry and may also be used to send you promotional or informational emails, with an option to unsubscribe included in each message.

We also may use the data collected via the website to:

• Contact you regarding your account, orders, or support requests;
• Arrange user-to-user communications;
• Fulfill orders, process payments and refunds, and manage related transactions;
• Send you targeted newsletters, ads, coupons, and updates about our promotions;
• Notify you about updates to the website or new products, services, and recommendations;
• Monitor and analyze trends and statistics to improve the website and your experience;
• Prevent fraudulent transactions, monitor against theft, and protect the website from illegal activities;
• Request feedback and follow up on your experience with the website;
• Respond to subpoenas or assist law enforcement if legally required
• Perform other business operations as necessary.

DISCLOSURE OF YOUR DATA

We may share the data we collect about you in different situations:

• To Fulfill Business Operations: We may share your information with third-party partners who help us provide services, such as payment processors, data analysts, hosting providers, email delivery services, customer support, and marketing agencies.
• For Business Partners: Your data may also be shared with our trusted business partners to present you with certain offers, services, or promotional campaigns.
• To Protect Legal Rights or as Required by Law: If necessary, we may disclose your information to comply with legal obligations, investigate or prevent potential violations of our policies, or protect the rights, property, and safety of our company, users, or others. This may also involve exchanging information with other organizations for fraud prevention or credit risk reduction.
• For Marketing Activities: With your consent, or where legally permitted, we may share your data with third parties for marketing-related purposes. You will always have the option to withdraw your consent if you change your mind.
• For Third-Party Advertisers: We may engage third-party advertising partners to display ads when you visit the website. These partners may use cookies and other technologies to gather data about your visits and show ads tailored to your interests.
• Interactions with Other Users: When interacting with other users on the website, such as through messaging, comments, or engaging in community activities, certain information like your name, profile photo, and activity description may be visible to others.
• For Other Third Parties: We may share data with advertisers or investors to support business analysis and strategy, and, where appropriate, for additional marketing efforts as allowed by law.

Please be aware that we are not responsible for the actions of third parties with whom you independently share your personal or sensitive information. If you wish to stop receiving communications from such third parties, you will need to contact them directly.

LINKS

Our website may contain links, plug-ins, and applications that lead to third-party websites. By clicking on these links or enabling such connections, third parties may collect or share information about you. We do not control and are not responsible for the content, privacy practices, or reliability of these external websites. We recommend that you review the privacy notices and policies of any third-party website you visit after leaving our site.

WEBSITE ANALYTICS

We may also partner with selected third-party vendors, such as Google Analytics to allow tracking technologies and remarketing services on the website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

SECURITY OF YOUR INFORMATION

We implement administrative, technical, and physical safeguards to help protect your personal information. Although we take appropriate steps to secure the data you share with us, please understand that no system is entirely secure or immune to breaches, and no method of transmitting information over the internet is completely risk-free. Any data shared online may still be exposed to unauthorized access or misuse. As a result, while we do our best to protect your personal information, we cannot guarantee absolute security.

YOUR DATA PROTECTION RIGHTS

If your personal information is protected under EU data protection law, you have certain rights regarding your data. You may be able to exercise these rights by contacting us using the details provided in the “Contact Details” section below.

• If you would like to access, correct, update, or request the deletion of your personal information, you can do so at any time by reaching out to us.
• You can object to the processing of your personal information, request that we restrict its processing, or ask for the portability of your personal information by contacting us.
• Similarly, if we have collected and processed your personal information based on your consent, you may withdraw your consent at any time. Please note that withdrawing consent will not affect the lawfulness of any processing carried out before the withdrawal, nor will it impact processing based on other legal grounds permitted by law.
• You also have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal information. For more details, please reach out to your local data protection authority.

RETENTION OF YOUR DATA

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

CONTACT DETAILS

If you have any questions about this Privacy Policy or any other matters, you can contact us at info@atomatiq.io